HOW DOES YOUR DELIVERY SERVICE WORK?

All the orders are shipped from our Turkey warehouse via DHL EXPRESS. We are happy to work with a well-known shipping company and that our customers receive their orders in only a few days.

DO YOU SHIP WORLDWIDE?

Yes, we ship worldwide.

WHAT ARE THE SHIPPING FEES?

Shipping Fees depend on your location. Our shipping fees do not increase with more items, even when you order several items at once, the shipping fee will stay the same.

WHAT ARE THE ESTIMATED DELIVERY TIMES AFTER THE SHIPMENT?

UK : 3-4 days

Europe : 3-4 days

U.S. /Canada : 3-6 days

South America : 3-6 days

Rest of the World: 5-9 days

DO YOU PROVIDE A TRACKING NUMBER?

Yes, each order is shipped by FedEx Express and we will inform your Tracking Number immediately after your order is shipped.

 CAN I CANCEL MY ORDER?

You can cancel your order in 24 hours. We are not able to cancel or change your order once it is shipped. If you would like to return your order please see our return policy.

CAN I CHANGE MY DELIVERY ADDRESS AFTER I ORDERED?

We are unable to cancel or change any part of your order including the delivery address or payment method once your order is complete.

SHIPPING CHARGES

Shipping charges will be added to your order and displayed in the total cost of your order. Shipping rates are not inclusive of import fees that could be charged when the package reaches your destination country. During 'Free Shipping' your order will be shipped without a shipping fee.

TAXES AND DUTIES

All applicable custom fees, taxes, and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.